Integrity Pricing System
Let us introduce what we like to call our Integrity Pricing system. We believe very strongly in being fair and authentic in how we treat our customers, and that is why we charge every client according to the same pricing structure. You could call this part of our Business Prime Directive or Creative Technology Jedi Code.
Doing our pricing this way means that our prices are non-negotiable. What is negotiable, however, is your project. If numbers are coming up outside of the budget you have in mind, we can work on adjusting the extent of your project to try to bring things into line with where you need to be financially.
Because of this desire to be fair in our pricing structure, we have also chosen to stay on a project-by-project basis with our clients and cannot be hired for a long-term, discounted rate. We wouldn’t feel good about charging some clients by one pricing system and others by another, so we keep it simple with an adventure-by-adventure approach to business.
But with all of this said, there are a few discounts that we do offer. When you pay for your project in advance, we like to show our appreciation by offering a 10% discount on our services. We love having repeat clients, so we offer a standard repeat client project discount of 5%. And, because we enjoy doing a good turn, we offer a 10% registered non-profit project discount.
Project Time Packages
Every project we do is different, and we don’t want to charge you for things that you may not need with preset package pricing. That’s why when you buy services from Flannel Creative, you are purchasing a package of project time estimated for your individual project’s specifications. The bigger the project time package, the lower the rates included in that package become. We’re always grateful when you think we’re cool enough to do a large amount of business with us, and we want to say thanks for that.
Here are a few other things to take note of:
Project Time Hours
The project time hours aren't just work hours on your project. They also include things like our administrative time, client communication time, etc. which we have with each new client. These additional time expenditures go down for us the longer we work with you, so that's another reason why our prices get lower the longer you work with us.
We set how many hours each project we offer will take us. When we look at your project, we are giving you an estimate of how long that work will take us to complete to our standards. So that means that we're going to find good solutions for your needs AND test them to ensure they work well. We're going to be creative AND careful. We aren't a slapdash project production line. We really do care about what we do and want your project with us to have a great result.
Once we both sign a quote, we are both bound by that price. You agree to pay that price for our work, and we agree to do the work listed in the quote for that amount. If we underestimated on those listed items, that's on us. In other words, we won't charge you more for work already agreed upon in the quote if it takes longer than we originally thought.
If we get going on a project and you decide that you want to add to it or make adjustments, you can always purchase additional time to cover the necessary extra work you would like to have done. While your original project is in the works, this additional time gets added at the rate it would have been had you started out buying the increased amount of time from the beginning (so at a lower rate).
Starting with the Mind Meld Meeting
Our project time package model is why all clients start with a Mind Meld Meeting. It's during this meeting that we get the details of your project hammered out and outline the process for your project so you can hire us (or someone else if you so choose) to complete your project. The information gathered in the Mind Melding process allows you to have a good operational plan AND lets us draw up a quote for you if you want to continue working with us.
And yes indeed, there are Flannel Creative payment plans. We can set up an equal payment plan or a downpayment with additional payments, depending on what works best for you. However, as we mentioned above, projects paid in advance will receive a 10% discount.
Project Price Finder
We want to be up front with you and not have your price feel like a secret sauce that we came up with behind the curtains somewhere. So use the Project Price Finder tool below to see what your project might cost. (All prices are in USD.) There are separate project pricing tables for Jenny (most projects) and Jeff (custom coding, advanced data analysis). Then click the Mind Meld Meeting icon below the tables if you're ready to get your project started.